Frequently Asked Questions
Find answers to the most common questions about Parduota.com
? General Questions
What is Parduota.com?
Parduota.com is a platform that helps businesses and private individuals sell their items through our eBay store and directly on Parduota.com. Buyers can browse different types of products, purchase securely, and in many cases buy directly from our platform at a discounted price compared with marketplace pricing.
How do I register?
Click on 'Register' in the top right corner...
Is it free to use?
Creating an account is free. Sellers may have listing fees...
Ordering & Payment
How do I place an order?
Add items to your cart and proceed to checkout. You can review your orders by visiting <a href='/my-orders' class='text-blue-600 hover:underline'>My Orders</a> after <a href='/login' class='text-blue-600 hover:underline'>Login</a>.
What payment methods are accepted?
We accept major credit cards and PayPal...
Is my payment secure?
Yes, all payments are securely processed via Stripe or PayPal...
Shipping
How long does shipping take?
Shipping within Europe typically takes 2-5 business days. Please visit our <a href='/shipping-info' class='text-blue-600 hover:underline'>Shipping Info</a> page for details on various destinations.
Can I track my order?
Yes, you will receive a tracking link via email once shipped. For any questions or returns, please check our <a href='/returns' class='text-blue-600 hover:underline'>Returns</a> page or <a href='/contact' class='text-blue-600 hover:underline'>Contact us</a>.
Selling on Parduota.com
How do I start selling?
Go to 'My Account' and click 'Become a Seller' to apply...
What are the selling fees?
Fees depend on your chosen plan or points purchased...
What happens if I upgrade or downgrade my plan?
When you upgrade, the new plan's features and lower listing costs take effect immediately, and you are prorated for the remaining time. If you downgrade, your current plan remains active until the end of your billing cycle. After that, your account switches to the lower plan.
Ask Parduota Assistant
Type your question below and our AI assistant will provide an estimated answer based on our official pages.
Disclaimer: AI answers are for general guidance only. For order-specific questions, warranty, returns, legal rights, or payment issues, the buyer must contact support or check their order/account.
Still have questions?
If you can't find the answer to your question in our FAQ, you can always <a href='/contact' class='text-blue-600 hover:underline'>contact us</a>. We will answer you shortly!
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